Frequently asked questions

We have answered some of the most commonly asked questions about the International Student Identity Card (ISIC), so please check the list below.


Who is eligible for an ISIC?

Who can get an ISIC?
I’m not a student, is there a way I can enjoy ISIC’s benefits?
What do you mean by “full time student”?
I’m a part time student – can I still enjoy the ISIC benefits?
Is there an age limit?
I’m doing a Masters degree – can I get an ISIC?

Where can I purchase an ISIC / IYTC / ITIC ?

At your local issuing office
Can I buy the card online?
Can I apply via post?
Can I apply via telephone?
There is no issuing office in my country. Can I apply for the card?

What documents do I need?

What documents do I need to get an ISIC?
What documents do I need to get an IYTC?
What documents do I need to get an ITIC?

Ordered Cards

Sending eligibility documents in the USA
Attaching a photo to the card
Activating your card
I ordered my card online - where is it?

What benefits and discounts can I get with my card?

What benefits and discounts can I get with my ISIC?
What benefits and discounts can I get with my IYTC and ITIC?
Can my friends and family also enjoy my card’s benefits?
What help can I get in an emergency?
How can I make cheaper telephone calls with my ISIC?
With ISIConnect, how can I use my the free talk time and recharge my account? (For cardholders from USA only)

General Card Enquiries

How much does an ISIC/IYTC/ITIC cost?
How long is my card valid for?
My card was lost/stolen?
My card has expired?
Can I use my ISIC as proof of identity?

Insurance Queries (For cardholders from USA only)

I have a query about travel insurance (For cardholders from USA only)
What happens if I am sick while I am travelling? (For cardholders from USA only)
What happens if I need dental treatment when I am travelling? (For cardholders from USA only)
My card was lost/stolen? (For cardholders from USA only)
My card was lost/stolen overseas? (For cardholders from USA only)
My trip was delayed? (For cardholders from USA only)

If you can’t find your question answered here, please contact us and we will do our best to help.

Please note the ISIC Global Office in The Netherlands is open Monday to Friday. The ISIC Global Office public holidays for 2011 are 22 & 25 April, 2 &13 June, 26 December.

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