ISIC

Frequently Asked Questions (FAQs)

StarMost popular questions

  • How can I get the card?

    Online
    Currently it is possible to purchase your ISIC / IYTC / ITIC online. Please check here to see if you can purchase the card online in your country.

    Depending on the postal system in your country, it usually takes 3 – 4 weeks to process you online application and deliver the card to you.

    Visit a local ISIC Office
    You can purchase your card instantly in one of our many issuing offices worldwide.  Search for your local issuing office online.  Please remember to take along all the necessary documents needed for your card to prove your student status and identity, as well as a recent passport photograph of yourself

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  • What documents do I need to apply for the card?

    ISIC
    The ISIC is only available to full time students, so you must be able to prove you are currently studying full time at school, college or university.

    When applying please provide one of the following documents:

    • A copy of your university or student identity card, clearly dated and indicating you are a full time student
    • A signed and dated letter on official university or school stationery stating you are studying there full time. We prefer an original copy, although photocopies and faxes may be accepted.

    You will also need:

    • Proof or your date of birth (for example: passport, birth certificate, Official Identity Card issued in your country of residence)
    • A recent passport sized photograph of yourself

    IYTC
    The International Youth Travel Card (IYTC) is for people aged between 12 – 30 years old who are not fulltime students.

    To get an IYTC you must be able to prove your age with one of the following documents:

    • Passport
    • Birth certificate
    • Official Identity Card issued in your country of residence

    You will also need a recent passport sized photograph of yourself.

    ITIC
    The International Teacher Identity Card (ITIC) is for full time teachers or professors.

    To prove your full time teaching status, you will need a letter on official school or university stationery. This must state that you are employed at a recognised school, college or university for at least 18 hours per week, for a minimum of 1 academic year.

    You will also need a recent passport sized photo of yourself.

    Close answer

  • I bought my card, do I have to activate it?

    Yes, your card should be activated. You can check your card status to see if you need to activate your card on the right hand side of this page. Simply enter your card number in the ‘Check your card’ box and click ‘Check card status’.

    If you card is not currently activated you can visit our card Activation Page to activate your card online. Please note, if you hold an ISIC, IYTC or ITIC card that also functions as a payment card (credit, debit or prepaid card), for security reasons, please always cover your payment card number and CVV code when uploading images of the front and back of your card. You can use a small piece of paper to cover the related information before scanning or taking photos of your card. Alternatively, you can edit the scan or photo of your card digitally to cover the information.

    Card activations take a maximum of 2 working days to check and process. You will receive an email notification as soon as your activation is completed. Once your card is activated you can easily access all the online discounts and benefits available to you with your card.

    Close answer

  • My card won't allow me access to online benefits

    If you are having difficulty accessing online benefits, please check to see if your card is active. You can check your card status to see if you need to activate your card on the right hand side of this page. Simply enter your card number in the ‘Check your card’ box and click ‘Check card status’.

    If your card is not currently activated you can visit our card Activation Page  to activate your card online. Please note, card activations take a maximum of 2 working days to check and process – you will receive an email notification as soon as your activation is completed.

    If your card is active, but you are still having difficulties accessing online benefits please contact us. Please include a clear scan or photo of the front and back of your card so that we can fully investigate.

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iconAbout the card

  • What is the ISIC card?

    The International Student Identity Card (ISIC) is the only internationally recognised proof of full-time student status issued in over 130 countries. The card allows you to prove your student status worldwide, as well as gain access to discounts and benefits in over 125,000 locations. It is endorsed by organisations such as UNESCO, the European Council on Culture and the Andean Community of Nations. The card is recognised by universities, academic institutions, student organisations, national governments and ministries of education around the world.

    The ISIC is available to full time students at school, college or university, aged 12 years and above. There is no upper age limit. You can order your card online or by visiting your nearest ISIC issuing office.

    If you are currently on a break from study but will shortly be enrolling in a study institution, please check with your local ISIC issuer on the process for getting an ISIC card.

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  • Can I use my card as proof of identity?

    The ISIC card is proof of student status and can be used to identify yourself in different places in multiple counties worldwide. However, some countries may require a different form of personal identification so please check with the local regulations in advance if you are travelling there.  Please note, the ISIC card is not accepted as a form of identity in the U.S., where only government issued forms of identity are accepted in all parts of the country.

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  • What if I am not a student?

    If you are not a student, but are 30 years old or younger at the time you apply for the card, the International Youth Travel Card (IYTC) is the right card for you.

    If you’re a full time teacher or professor, you can apply for the International Teacher Identity Card (ITIC).

    The IYTC and ITIC both offer similar benefits, services and discounts to the ISIC card.

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  • What is the IYTC card for youth?

    The International Youth Travel Card (IYTC) is available to individuals aged 30 years and younger, who are not fulltime students. The IYTC card carries many of the same benefits and discounts as the ISIC card. The IYTC card is a valuable tool particularly if you are travelling abroad.

    The IYTC card is valid for one year from the date of issue. You need to apply for the IYTC card before your 31st birthday in order to be eligible for the card. You can order your card online or by visiting your nearest IYTC issuing office.

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  • What is the ITIC card for teachers?

    The International Teacher Identity Card (ITIC) is available to fulltime teachers or professors. The ITIC card gives you access to many of the same benefits and discounts as the ISIC card.

    Each ITIC card is valid for up to 16 months, starting on 1 September or 1 December, depending on the academic cycle of the country of purchase. You can order your card online or by visiting your nearest ITIC issuing office.

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  • How much does the card cost?

    The cost of the card varies depending on the country of issue, but costs between 4 – 25 USD. To be as fair as possible, the costs of the card is regulated by the purchasing power within each country where the card is issued (as calculated by the International Monetary Fund (IMF)).

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  • What is the ISIC Association?

    The ISIC Association is the non-profit organisation that is responsible for the ISIC, IYTC and ITIC cards worldwide. For more information about the ISIC Association please visit the ISIC Association website www.isicassociation.org.

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iconGet the card

  • How can I get the card?

    Online
    Currently it is possible to purchase your ISIC / IYTC / ITIC online. Please check here to see if you can purchase the card online in your country.

    Depending on the postal system in your country, it usually takes 3 – 4 weeks to process you online application and deliver the card to you.

    Visit a local ISIC Office
    You can purchase your card instantly in one of our many issuing offices worldwide.  Search for your local issuing office online.  Please remember to take along all the necessary documents needed for your card to prove your student status and identity, as well as a recent passport photograph of yourself

    Close answer

  • Can I renew my card?

    In some cases it is possible to renew your card.  Please contact the issuing office where you purchased the card for further details.

    Close answer

  • My country does not issue the ISIC card, what can I do?

    If there is currently no issuing office in your country, then if you are travelling you can apply in another country you visit. Be sure to take your eligibility documents with you. We are constantly developing the accessibility of the cards in countries all over the world. Please continue to check for future developments on this website.

    Close answer

  • I lost my card, what should I do?

    Generally, ISIC cards are non-refundable and non-transferable so you will need to purchase a new card.  You can apply for a new card at your closest issuing office or online.

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iconWhat do I need to get the ISIC/IYTC/ITIC card?

  • What documents do I need to apply for the card?

    ISIC
    The ISIC is only available to full time students, so you must be able to prove you are currently studying full time at school, college or university.

    When applying please provide one of the following documents:

    • A copy of your university or student identity card, clearly dated and indicating you are a full time student
    • A signed and dated letter on official university or school stationery stating you are studying there full time. We prefer an original copy, although photocopies and faxes may be accepted.

    You will also need:

    • Proof or your date of birth (for example: passport, birth certificate, Official Identity Card issued in your country of residence)
    • A recent passport sized photograph of yourself

    IYTC
    The International Youth Travel Card (IYTC) is for people aged between 12 – 30 years old who are not fulltime students.

    To get an IYTC you must be able to prove your age with one of the following documents:

    • Passport
    • Birth certificate
    • Official Identity Card issued in your country of residence

    You will also need a recent passport sized photograph of yourself.

    ITIC
    The International Teacher Identity Card (ITIC) is for full time teachers or professors.

    To prove your full time teaching status, you will need a letter on official school or university stationery. This must state that you are employed at a recognised school, college or university for at least 18 hours per week, for a minimum of 1 academic year.

    You will also need a recent passport sized photo of yourself.

    Close answer

  • What is a full time student?

    The definition of a full time student depends on which country you are in. Your local ISIC issuing office will be able to advise you. Find your local ISIC issuing office online.

    Generally, full time means at least 15 hours of study a week, for a minimum of 12 weeks per year.

    The ISIC card is available to full time students at school, college or university, aged 12 years and above. There is no upper age limit.

    Close answer

  • How long is the card valid for?

    Generally, the ISIC and ITIC are valid for up to 16 months, starting on 1 September or 1 December, depending on the academic year of the country where you purchase your card.

    The ITYC is valid for 12 months from the date you purchase it.

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iconBenefits and discounts

  • How can I find benefits and discounts?

    Please use our discount search engine to search for benefits and discounts worldwide. You can also download the free ISIC App for Android and iOS devices online to search for benefits and discounts when you’re on the move.

    Your card provides you with a wide range of discounts and special offers including travel, entertainment, education and software benefits. Discounts and benefits vary around the world so to make significant savings at home and when travelling abroad make sure your ISIC card goes everywhere with you!

    Adjust the search settings to get discount information per category or in other cities or countries you may be interested in. Please note some benefits and discounts may have restrictions, or can only be redeemed online.

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  • Can I search for discounts easily on my phone or tablet?

    This website is responsive so can be viewed easily on your tablet.

    You can also download the free ISIC App for Android and iOS devices online to search for benefits and discounts when you’re on the move.

    Close answer

  • What is the special benefit programme in the U.S.?

    All ISIC, IYTC & ITIC cardholders can access a special collection of local and national discounts in the United States. The online based programme includes over 125,000 discounts and benefits in the USA, in addition to the usual ISIC card discounts.

    To access the US benefits programme you need to first verify your card online. You can then redeem offers at participating benefit providers easily through printable and mobile coupons, online or by phone.

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  • I'm from the U.S. and I have an insurance query

    All cards issued in the U.S. come with international travel insurance that covers you during your travels.   For further information on the insurance coverage and claims please visit the ISIC USA website: www.myisic.com.

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  • Visit your local ISIC website

    To find your local ISIC country website to view even more national and local offers, visit our Contact page and select your country from the dropdown country list on the right hand side of the page.

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  • What is an ISIC MasterCard?

    ISIC and MasterCard work together to deliver the ISIC MasterCard programme in multiple countries worldwide. ISIC MasterCard card’s combine the identity and discount aspects of the ISIC, and the payment functionality of a prepaid, debit or credit MasterCard – all in one single, easy to use card. To find out more visit the ISIC MasterCard programme page.

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  • Can I get an ISIC MasterCard card in my country?

    Please contact your local ISIC office for more details on the availability of the ISIC MasterCard programme in your country.

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iconCannot get benefits?

  • I bought my card, do I have to activate it?

    Yes, your card should be activated. You can check your card status to see if you need to activate your card on the right hand side of this page. Simply enter your card number in the ‘Check your card’ box and click ‘Check card status’.

    If you card is not currently activated you can visit our card Activation Page to activate your card online. Please note, if you hold an ISIC, IYTC or ITIC card that also functions as a payment card (credit, debit or prepaid card), for security reasons, please always cover your payment card number and CVV code when uploading images of the front and back of your card. You can use a small piece of paper to cover the related information before scanning or taking photos of your card. Alternatively, you can edit the scan or photo of your card digitally to cover the information.

    Card activations take a maximum of 2 working days to check and process. You will receive an email notification as soon as your activation is completed. Once your card is activated you can easily access all the online discounts and benefits available to you with your card.

    Close answer

  • My card won't allow me access to online benefits

    If you are having difficulty accessing online benefits, please check to see if your card is active. You can check your card status to see if you need to activate your card on the right hand side of this page. Simply enter your card number in the ‘Check your card’ box and click ‘Check card status’.

    If your card is not currently activated you can visit our card Activation Page  to activate your card online. Please note, card activations take a maximum of 2 working days to check and process – you will receive an email notification as soon as your activation is completed.

    If your card is active, but you are still having difficulties accessing online benefits please contact us. Please include a clear scan or photo of the front and back of your card so that we can fully investigate.

    Close answer

  • I was refused a benefit, what do I do?

    We take refusal of a promoted discount or benefit very seriously.  In order to fully investigate, please contact us and explain what happened and where with as many details as possible.  We will the fully investigate the matter.

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iconBusiness Requests

  • Can I offer a benefit from my company?

    Offering student discounts and benefits means you can begin to build a relationship with these important customers.  ISIC benefits – and therefore your products and services – are promoted through different channels to students, targeting millions of students around the world through the ISIC websites, national ISIC organisations, social media, roadshows, discount guides and more.

    Build your brand image
    Partnering with ISIC says a number of positive things about your company and product: You take students seriously and care about their personal development. You are associated with respected organisations which have endorsed ISIC, including UNESCO, the European Union and national governments

    No financial investment required
    Partners pay nothing to ISIC to become affiliated, so there is no financial risk involved. All you need to do is offer an attractive and relevant discount or benefit to all cardholders.

    One solution, many markets
    ISIC partners reach multiple markets around the world in an efficient, cost-effective and coherent way. ISIC offices support you in determining what would be an attractive benefit for cardholders and help come up with the marketing solutions.

    Guaranteed to target students
    We can guarantee that the benefit(s) you offer ISIC cardholders are accessed only by students. All cardholders are officially verified as students. All ISIC cards have a unique serial number stored in our database, which means the ISIC Association can provide partners with an online card verification solution to ensure only valid cardholders are fairly accessing the benefit or discount.

    Contact us if you are interested in offering an attractive ISIC student discount or benefit.

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  • We would like to issue the ISIC card as our university card. How can I find out more?

    Thousands of universities worldwide partner with ISIC to upgrade their standard university ID for students, to an internationally recognised ISIC card offering cardholders over 42,000 discounts and benefits. Cards can be tailored to suit each campus’ facilities and requirements. Contact us if you are interested in offering the ISIC card as a university card.

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  • I would like to sell the ISIC card

    If you are an organisation working alongside, or targeting students and youth, and you are interested in selling the ISIC card then please contact us to receive more information.

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